FAQ

1 ) Is it possible to send personalized Gifts and Flowers which are not displayed in the site to a customer ? 

Yes, we can deliver customized Gifts and Flowers to any place in India, drop us an email stating your requirements and we will reply you with the details. 

2 ) Is it possible to deliver Gifts and Flowers on Sundays and Holidays ? 

Yes, we can deliver gifts for all occasions on Sundays and Public holidays provided the customer is available and it is not an office address. We work 365days and some items which are delivered through special methods are only delivered on working days. 

3 ) How can we make sure the quality of the product ? What if the delivered item is not fresh or not in good shape ? 

We guarantee you 100% quality for the products delivered and if the recipient is not satisfied with the freshness of the gift, the party can reject the gift. In such cases the replacement will be done as soon as possible. If the recipient accepts the gifts, any complaints will not be entertained later. 

4 ) What are the contact details for CARMEL FLOWERS and is it possible to contact you through email ? 

We can be contacted on this number : +971557793277and  E-mail : carmelflowersdxb@gmail.com

5 ) Is there any method that we can know the gift is delivered to the recipient ? 

We try to update the client with email or sms notification when the gifts are delivered. We try to intimate the client soon after delivery, but in some cases it may take some time. You can call and confirm the status on +971557793277